@Steven You should be able to see the Software Support category and post topics there.
Hi,
I think the template might read better if it were reformatted a bit. Instead of using bullet points, using β###β format for headers and β<!β>β for comments instructing users where to put information would be more user friendly and readable. In the recommendation below, the comments are of course not rendered, but if you press βeditβ on my reply you can see them.
For example,
Summary of what happened:
Command used (and if a helper script was used, a link to the helper script or the command generated):
Version:
Environment (Docker, Singularity, custom installation):
Data formatted according to a validatable standard? Please provide the output of the validator:
Relevant log outputs (up to 20 lines):
Screenshots / relevant information:
Best,
Steven
3 Likes
Hi @PradeepGeorge,
I would like to update the post template one more time, to make it more intuitive for users to format their code and terminal outputs.
Summary of what happened:
Command used (and if a helper script was used, a link to the helper script or the command generated):
PASTE CODE HERE
Version:
Environment (Docker, Singularity / Apptainer, custom installation):
Data formatted according to a validatable standard? Please provide the output of the validator:
PASTE VALIDATOR OUTPUT HERE
Relevant log outputs (up to 20 lines):
PASTE LOG OUTPUT HERE
Screenshots / relevant information:
I hope this will streamline the software support questions more.
Thanks,
Steven
3 Likes
Hi @Steven,
Thanks for the improved template. I have updated the template with the new suggestion.
1 Like