Discrepancies between accounts to download data

Hi,

On an unpublished dataset, I see the “download” button, however, using the same URL, a team member, with the same permissions as me, does not see that button. See screenshots.

From me: I see the download button:

My team member: does not see the button:

Note that we both have the same permissions:

Thanks!
Julien

I would guess that you’re using a Chromium-based browser and your colleague is not. We use the filesystem API to support browser downloads, as that is the only practical way to handle large datasets, but it is not universally supported.

Touché :blush: I am using Chromium, and my colleague was using Safari.

I suggest to make a big note in the beginning of the download page that says something like: “PLEASE USE BROWSER XXX TO BE ABLE TO DOWNLOAD THE DATASET DIRECTLY FROM HERE”.

I switched to chrome, now the “Download” button is greyed out :sweat_smile: .

You need to agree to the website terms at the bottom of the page before you can download.

1 Like

That fixed it, thanks!