Neurostars Outage Aug 22

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Hi everyone,

We had an outage in Neurostars on Aug 21/22 for about 10 hours. I am travelling abroad and didn’t get the notifications right away.

It looks like a system update ran into a snag because Github ( which hosts some of the dependencies ) had some connectivity issues. The upgrade abort caused the app container’s file system to become corrupted, which made rolling back slightly more complicated.

I went ahead and rebuilt the application with the newer version and restored the previous database backup. I also switched out the container’s file system from devicemapper to overlayfs ( which has been recommended by the Discourse developers because of corruption issues with devicemapper ).

Apologize about the outage. Please let me know if there are any issues.

best, Chris.

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I’m afraid some things are still not working reliably. For example loading of images:

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image.png3799×100 28.5 KB

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Yikes, looks like some of the file uploads had permissions problems on the restore. I corrected that and they should be being served now. Is there anything else that’s not working correctly?

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Seems to be fixed. Thanks!